Where is Adéle based, and what time zone are the slots in?
Adéle is based in the UK, but you do not need to work out UK time. The booking calendar detects where you are and shows every available slot in your own local time, so the time you choose is the time your reading happens for you.
Can I pay by PayPal?
Yes. Choose PayPal at checkout and log in to your PayPal account to complete payment. Card and Apple Pay are also accepted.
What happens after I book?
You will see a confirmation page straight away, and an email confirming the day, date, and time of your reading. Please keep that email for reference. If it has not arrived within a few minutes, check your spam or promotions folder.
Can I cancel or change my booking?
Yes. You can cancel at any time before your reading, even on the day, and you will be refunded in full. Up to 24 hours before, use the link in your confirmation email. After that, or to move your reading, please contact us.
Phone or video, which should I choose?
Both are a full hour with Adéle, one to one. A phone reading needs nothing but your phone. A video reading on Google Meet lets you see each other, and is held in your browser with no account needed.